Frequently Asked Questions

Walking during BIKETOWN for All workshop

What is BIKETOWN for All?

BIKETOWN for All provides Portlanders living on low incomes with a reduced-cost BIKETOWN membership, along with the option of bike safety education and a free helmet.

The program is a partnership between the Community Cycling Center, the Portland Bureau of Transportation, Motivate, the Better Bike Share Partnership, and participating affordable housing communities, social service agencies, and local nonprofits serving Portlanders with low incomes.

How much does a BIKETOWN for All membership cost?
A BIKETOWN for All membership costs $3 per month. It includes 90 minutes of daily riding time.

Who is eligible for BIKETOWN for All?
Individuals whose income qualifies them for an Oregon Trail Card (EBT card) can sign up for a BIKETOWN for All membership online. You can also sign up in person by attending a workshop – please fill out this short interest form to be added to our notification list for upcoming workshops.

How do I sign up for a BIKETOWN for All membership?
Credit/Debit Card Membership

If you have a credit or debit card, you can sign up online right now. We’ll ask for you to verify your Oregon Trail Card number as part of this process. Please note that pre-paid credit/debit cards are not accepted.

Cash Membership
If you’d like to pay with cash, you’ll need to attend an in-person workshop to activate your BIKETOWN for All account. The three-hour workshop covers how to use the BIKETOWN bike share system and includes a group ride to teach essential skills for riding a bike in the city. Participants will also receive a free bike helmet. Card-paying members are welcome to attend these workshops too.

Attendees should bring their Oregon Trail Card with them to the workshop.

Please fill out this short interest form to be added to our notification list for upcoming public workshops.

I am a representative of a housing provider, social service agency or local nonprofit and want to become a referring organization. What do I do?
Please complete the interest form.

How do I pay for a BIKETOWN for All membership?

You can pay with a credit card, debit card, or cash.

Credit/Debit Card Membership

To pay with a credit or debit card, sign up online here. You will be billed $3 each month for one year. Please note that pre-paid credit cards are not accepted.

Cash Membership

To pay with cash, bring $3 (or any amount you’d like to pre-pay, up to $36 for the whole year) to a  BIKETOWN for All workshop. If you pay for one month at the workshop, you’ll need to make one $3 payment per month after that for the rest of the year

Do BIKETOWN for All memberships automatically renew each year?
No, BIKETOWN for All memberships do not automatically renew annually. So, if you’d like to continue your membership for another year, you will need to manually renew it. It’s easy to renew online by logging in to your personal BIKETOWN account. BIKETOWN for All members may unsubscribe at any time by emailing support@biketownpdx.com to make that request.

How can I offer BIKETOWN for All to members of my organization?
If you are an affordable housing community, a social service agency, or a community organization that would like to offer reduced-cost BIKETOWN for All memberships, please complete this short interest form.

How is BIKETOWN for All funded?
BIKETOWN for All is primarily funded by a grant from the Better Bike Share Partnership.

Motivate, the operator of BIKETOWN and other systems across the country, is also providing an in-kind donation of up to $54,000 by reducing the cost of 500 annual memberships to $3 per month.

I still have questions on using the program. Whom can I contact?
You can ask other questions at BIKETOWNforAll@communitycyclingcenter.org

Photo credit: Jenny Jimenez/photojj.com

Connect with Us

Hours: 10am-6pm daily (fall/winter)Bike Shop Address: 1700 NE Alberta St, Portland, OR 97211

Phone: 503.287.8786Office/Mailing Address: 1805 NE 2nd Ave, Portland, OR 97212